Pella does not have instructions readily available for fixing locked shut doors.
Pella door lock stuck.
Contacted pella storm door service at 866 809 9460.
Each case of stuck door can have its own challenges and solutions due to the variety of factors that can contribute to this type of situation and because of the many different door designs door hardware and door functions.
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The door opening may be out of square which can happen as a home settles.
Once the mechanism has been released adjust stiff pella sliding door locks by loosening the screws holding the latching strikes on the inside of the door frame.
This will loosen the tension on the deadbolt allowing it to retract and the door to open.
Lubricate the hinges with silicone spray or 3 in 1 oil.
Once the door is open operate the handle and turn the deadbolt.
Pry off the plastic covers loosen the screws and slide the strikes up or down a few millimeters.
The door might be difficult to latch and release if the strikes are misaligned.
I cannot open my pella storm door step 1.
Wipe off any excess lubricant with a rag.
Loosen them a turn to relax the tension.
To unjam the deadbolt remove the installation screws on the latch rail from the outside.
If either does not operate when the door is open the hardware needs to be replaced.
Spray a silicone spray lubricant into the door s latch mechanism.
Twist the hinge rail screws a quarter turn each counterclockwise using a flat screwdriver.
This is a waste of time because the striker plate is still held firmly by 3 screws you can t get to.
Find the latch rail.